Here's a list of eight things to troubleshoot. This is the most common reason for phones not to ring and the easiest to fix. You may have just accidentally put the phone on silent without realizing it. If you can still hear other media, like videos or music, this is likely the issue. The method for turning silent on and off differs from phone to phone. On most Android models, this is how you do it. Press the "Volume Up" button on the side of your Android until it reaches your desired ring volume.
Another common ringtone issue is your phone accidentally being set in Airplane Mode. It's pretty easy not to realize your phone is in Airplane Mode for a short time as it will simply appear as if no one is calling you. If you're also having trouble accessing the internet when not on Wi-Fi, or you can't send or receive text messages, this is likely the issue. Here's how to turn Airplane Mode off. Do Not Disturb is a phone feature you turn on expressly when you don't want it to ring.
While you can set it on a timer, you can also toggle it on and leave it on until you're ready to turn it off manually. Naturally, this feature is another common culprit of user-related issues with phone ringtones. If Do Not Disturb is on, other audio will still work, and you will still receive incoming calls and texts. You just won't be alerted when they come in. Disabling this feature is quick and easy. Double-check that the setting is switched off. Then confirm that the "Turn On Automatically" setting is also disabled to avoid the setting coming on and off automatically on a timer.
Some older Android models have call forwarding settings somewhere in their actual settings app. More likely, however, if this is your problem, it's because call forwarding is turned on in a third-party app, like Google Voice or Skype.
To verify whether or not this is your issue and to turn the setting off, if it is, you'll have to look through your Android backgrounds, as well as the settings of any third-party communication apps on your phone.
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